Where is my data stored in TransportManager?

All data is stored on certified EU infrastructure. Your transport orders, driver records, and financial data never leave the European Union.

Is TransportManager fully GDPR compliant?

Yes. GDPR compliance was built into TransportManager from day one — not retrofitted. This includes EU data residency, encryption at rest and in transit, role-based access control, certified cookie consent management, and support for the right to erasure.

Can I get a Data Processing Agreement (DPA)?

Yes. A Data Processing Agreement is available on request. Contact our support team and we will provide the DPA for your records.

Does TransportManager share data with third parties?

Data is processed only by EU-based sub-processors for database storage and AI document processing. All sub-processors operate exclusively within the European Union. PDFs are not retained after extraction.

What happens to my data if I cancel?

You can request full deletion of your organisation's data at any time, including during or after cancellation. All associated personal data — driver records, client data, order history — is permanently removed in compliance with GDPR's right to erasure.

Is driver location data stored?

GPS coordinates are shared by the driver app while a mission is active and displayed to dispatchers in real time. Location data is not retained after the mission is completed.

GDPR Compliant Logistics Software

Built for European
Transport Companies.

Your clients' shipment data, your drivers' personal information, your financial records — all stored exclusively in EU data centres, fully compliant with GDPR. No data ever leaves Europe.

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Full GDPR Compliance, By Design

Not retrofitted. GDPR compliance was built into TransportManager from the first line of code.

🇪🇺 EU Data Residency

Your data is stored on certified EU infrastructure. It never touches servers outside the European Union. We can provide a Data Processing Agreement (DPA) on request.

Encryption at Rest and in Transit

All data is encrypted at rest using AES-256 and in transit using TLS 1.3. Your transport orders, client data, and financial records are protected end-to-end.

Certified Cookie Consent Management

We use a certified consent management platform to ensure all cookie usage complies with GDPR and the ePrivacy Directive. No tracking cookies are set without explicit user consent.

Role-Based Access Control

Dispatchers, drivers, and administrators each have precisely scoped access. Drivers see only their own orders. Financial data is restricted to administrators. No accidental data exposure.

AI Processing within the EU

AI order processing runs exclusively on EU-based infrastructure. Your PDFs are processed within the European Union and are not retained after extraction.

Right to Erasure Support

When you need to delete a client, driver, or organisation from the system, all associated personal data is permanently removed. We support your GDPR obligations as a data controller.

Why GDPR Compliance Matters for Transport Companies

You process personal data every day

Driver names, ID numbers, addresses, phone numbers — every transport order contains personal data. Under GDPR, you are a data controller and are legally responsible for how that data is stored and processed.

Your clients will ask about it

Enterprise shippers and logistics buyers increasingly require GDPR compliance as a condition of doing business. Having a compliant TMS makes you a more credible partner.

Fines are not theoretical

GDPR fines can reach €20 million or 4% of annual global turnover. Using software that stores data outside the EU or lacks proper security controls exposes you to real regulatory risk.

Veelgestelde vragen

Waar worden mijn gegevens opgeslagen in TransportManager?+

Alle gegevens worden opgeslagen op de Supabase-infrastructuur in Stockholm, Zweden (AWS eu-noord-1).Uw transportopdrachten, chauffeursgegevens en financiële gegevens verlaten nooit de Europese Unie.

Is TransportManager volledig AVG-compliant?+

Ja.Naleving van de AVG was vanaf de eerste dag in TransportManager ingebouwd en niet achteraf ingebouwd.Dit omvat de verblijfplaats van gegevens in de EU, encryptie in rust en onderweg, op rollen gebaseerde toegangscontrole, toestemmingsbeheer voor cookies en ondersteuning voor het recht op verwijdering.

Kan ik een Verwerkersovereenkomst (DPA) krijgen?+

Ja.Op verzoek is een Verwerkersovereenkomst beschikbaar.Neem contact op met ons ondersteuningsteam en wij zullen de DPA voor uw administratie verstrekken.

Deelt Transport Manager gegevens met derden?+

Gegevens worden alleen verwerkt door in de EU gevestigde subverwerkers: Supabase (Stockholm) voor databaseopslag en Google Cloud (België, Europa-West1) voor AI-documentverwerking.PDF's blijven na extractie niet behouden.

Wat gebeurt er met mijn gegevens als ik opzeg?+

U kunt op elk moment verzoeken om volledige verwijdering van de gegevens van uw organisatie, ook tijdens of na de opzegging.Alle bijbehorende persoonlijke gegevens (chauffeursgegevens, klantgegevens, bestelgeschiedenis) worden permanent verwijderd in overeenstemming met het recht op verwijdering van de AVG.

Worden locatiegegevens van de bestuurder opgeslagen?+

GPS-coördinaten worden door de chauffeursapp gedeeld terwijl een missie actief is en in realtime aan coördinatoren weergegeven.Locatiegegevens worden niet bewaard nadat de missie is voltooid.

Ontdek meer functies

AI-orderverwerking →

Plaats een PDF-transportopdracht.AI extraheert elk veld in minder dan 10 seconden.

Mobiele app voor chauffeur →

Geef uw chauffeurs een professionele mobiele app voor missies, GPS-tracking en POD-uploads.

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